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I’m not taking it personally, but my body sure is! - Easing the cumulative impact of working with the public

December 11, 2019 at 12:30pm - December 11, 2019 at 3:30pm
Prince Rupert Public Library
101 6th Avenue West Prince Rupert Prince George, BC V8J 1Y9 Canada
Learning ·

He just shouted at you. Knowing that your co-worker is stressed or that this customer has a lot on their mind isn't settling your racing heart or the tightness that just landed in your stomach. You tell yourself not to take it personally, but your body isn't listening! You want to speak up, but you can't… or a burst of sharp words escape that you regret later.

These stressful encounters land in our bodies and unplug the brain. These are natural physical reactions that need physical strategies. This training offers simple techniques to help you in these situations so that you can think clearly and quickly bounce back to being yourself. 

Learning Objectives: 

By the end of the workshop you will be able to:

  • Describe how our nervous system automatically responds to challenges or stressors
  • Apply various physical techniques to ease the discomfort right in the moment

What to expect from Shayna's training:

  • An interactive combination of instruction, reflective dialogue and lots of practice
  • Choices of ways to engage with the activities (that aren't role plays)
  • Hopefully some new and interesting stuff & some laughs

Shayna Hornstein is an adult educator, a body-focused counsellor and registered physical therapist. Her workshops improve resilience and communication skills. Her workshops improve resilience and communication skills. In her clinical practice she helps people lessen the impact that stress has on our bodies She loves supporting BCGEU members who do important work in our communities.

Will you come?